| USSD CONSOLIDATED MENU *352# |
- Q. What is the USSD Consolidated Menu?
- The USSD Consolidated Menu is the collection of all our most popular products & services under one short code – *352#. As our Headline code, this will become the one-stop destination for all our amazing products & services.
- Q. How is this different from the existing codes we already know?
- This brings all your favourite products & services under one menu making access simpler and improving the overall customer journey. All you need to remember is *352#.
- Q. What are the products on the consolidated Menu?
- The products & services on the Menu are:
- Data Bundle
- MTN Prestige
- MoMo Bundle
- Roaming & International Bundles
- JehforU
- MTN Plug
- My Account
Refer to the consolidated menu presentation.
- Will the journey still be the same?
- Yes, after you dial *352# and select your preferred product or service, the existing flow of that product or service remains the same.
- Q. Will I still be able to buy using the existing short codes?
- Yes, all the existing codes will still be active. This consolidated menu just puts everything in one place for you.
- I see Plug is on the menu, is MTN Plug now available to all ages?
- No, MTN Plug will only be accessible to eligible customers, within ages 18 – 35.
- Q. What options will I have if I select “My Account”?
- If you select “My Account” you will see the below options:
- My Phone Number
- My Balance
- My Service Class
- My Roaming Status
- SIM Registration
- Sim Services