Business Support

We consider it important that our customers know that the sale is just the beginning of our relationship. Comprehensive after-sales support is provided in line with the service or solutions deployed. Service Level Agreements, Service Level Guarantees, Service Level Agreement Reporting and clearly stated Mean Time To Repair (MTTR) all form part of our support contract to ensure that our clients can rest assured knowing that services remain at acceptable agreed levels.

Help Line

Customers can also call 216 for mobile voice and mobile data support or send an email to ebusupport@mtn.com

Our Staff are fully trained to provide our customers with personalized support and solution development to any requests which they may have.