Legal
Terms and Conditions for MTN Jeh for U Promo
Eligibility Criteria
This promotional offers (Jeh for U) are available exclusively to a specific segment of customers who meet the following requirements:
- Customer Segment: Identify the specific customer segment. For example, existing loyal customers, new customers.
- Geographical Restriction: Only available to customers residing in regions that are determined by the CVM Team.
- Purchasing History and Power: Applicable only to customers who have made a purchase of a minimum value of $0.50.
- Account Status: Customers who have been inactive for a specific period are targeted for this promotion.
We reserve the right to verify customer eligibility and remove individuals who no longer meet the requirements.
Offer Details
- Offer Description: The promotion includes both data and voice offer that are sold at an affordable price across all segments of customers.
- Duration of the Offer: There is no specific timeline for this offer. However, Lonestar Cell MTN reserve the rights to change, stop or update these offers.
- Limited Availability: Only specific numbers these offers will be available to customers base on the criteria set, and offer validity is different across price points.
Activation Instructions
- How to Activate:
- Eligible customers must complete the following steps to activate the offer:
- Dial the short code *500#.
- Select Jeh for U
- Complete the purchase by paying with MoMo or airtime.
- Eligible customers must complete the following steps to activate the offer:
- Applicable Platforms: This offer can be activated through USSD short code.
- Minimum Purchase Requirement: A minimum spend of $0.50 is the threshold for the offers that are available.
Exclusions
- Ineligible Products/Services: The offer excludes the following items: sale items, gift cards, limited edition products.
Non-Transferability and Non-Refundability
- Non-Transferable: The offer is valid only for the individual customer to whom it is extended and cannot be transferred as it is segmented.
- Non-Refundable: No cash refund will be given for any portion of the offer. The discount or benefit is provided solely as described and cannot be substituted.
Modifications and Termination
- Right to Modify or Cancel: Lonestar Cell MTN reserves the right to modify, extend, or cancel this promotion at any time without prior notice, including changing the terms and eligibility criteria.
- Changes to Offer: If any modifications are made, Lonestar Cell MTN will make reasonable efforts to notify eligible customers but is not liable for any failure to do so.
Account Verification
- Verification Requirements: Lonestar Cell MTN CVM team may request additional information for verification purposes to ensure eligibility for the offer.
- Right to Disqualify: Lonestar Cell MTN reserves the right to disqualify any customer suspected of fraud, misuse, or failure to meet the eligibility criteria. Misuse of the promotion or violation of the terms may result in termination of access to the offer and account suspension.
Privacy and Data Protection
- Data Collection: By accessing this offer, customers agree to the collection and processing of their personal data for the purposes of meeting the eligibility criteria.
- Privacy Policy: Lonestar Cell MTN is committed to protecting customer privacy. For more details on how we handle personal information, please contact our Risk and Compliance team.
Miscellaneous
- Severability: If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remainder will remain in full force and effect.
- Entire Agreement: These Terms and Conditions represent the entire agreement between the customer and Lonestar Cell MTN with respect to this offer.
Contact Information
- If you have any questions regarding this promotion, please contact us at: