Buying a new SIM: Welcome to the Y’ello family
Buy a new SIM card today for 100LRD and get an amazing welcome from Lonestar Cell MTN after completing the SIM registration process. You also get to manage your sim all by yourself using our self-sim services.
Benefits of New SIM on MTN:
- $0.50 (50 US cents) welcome money in your Mobile Money wallet, which can be used to buy airtime
- 400% bonus every time you recharge through Mobile Money on *156#
- 300% bonus every time you recharge with a voucher using *125*secret number#
- Plus other exciting offers
Self-Sim Services:
1. A blank Lonestar Cell MTN SIM Card.
2. You should know your secret PIN (have it activated before your SIM gets missing or blocked).
3. Remember your date of birth as per how it was registered in our database.
4. Know your old PUK (You can obtain via the self-service channel or through our digital platforms – 0888500000 Whatsapp, 0881500000 Ayoba
KEEP YOUR PIN AND OTHER INFORMATION PRIVATE AT ALL TIME
Benefits of Self-Sim Services:
With our Self-Sim Services, you get to:
- Check your phone number
- View your account balance
- See your rate plan
- See your registration details
- Swap your sim by yourself and much more
Dial *160# to get started.
Tariffs
- Lonestar to Lonestar Calls: $0.25/min (300 % Bonus on Physical voucher, 400 % Bonus on Mobile Money)
- SMS to Lonestar: $0.025/message (300 % Bonus on Physical voucher, 400 % Bonus on Mobile Money)
- Data: $0.05/MB (300 % Bonus on Physical voucher, 400 % Bonus on Mobile Money)
Subscribers will enjoy the benefit of the refill bonus every time they recharge for their first 3 months on the network.
Got a question?
- Buy a new SIM card and register the SIM at any of our POS or register agent.
- Recharge any amount using airtime or mobile money to get the bonus.
The customer must register their sim card after purchase and do a refill to activate the bonus. SIM registration is not needed on subsequent refill. Every refill the customer does gives him the free Bonus for the first 3 months of onboarding him on the network.
- Dial *125*Cardno# and okay
- Customer receives confirmation notification.
- Customer gets 300% bonus
Customers can check their balance using the Standard check balance menu
Steps:
- Dial *124# and ok
- The customer current balance is displayed in real time
- Dial *156# and okay
- Select buy airtime and confirm
- Customer gets 400% bonus
- Dial *160#
- Select My Account – option 2
- Select My Account – option 6
- Select SIM swap security – option 1
- Select SIM Activate PIN – option 1
- Enter any 4 – 6 digit PIN
- Confirm PIN
- Enter a valid Lonestar Cell MTN number
- Confirm Number.
You will receive an SMS bearing your secret PIN and urging you to keep it private!
- Dial *160#
- Select My Account – option 2
- Select My Account – option 6
- Select PUK – option 3
- Select SIM Retrieval – option 2
- Enter the number you want to swap
- Please enter your PIN
- Please enter your DOB
- Please enter your Old PUK code
- Please enter your LCC card number
- Dial *160#
- Select My Account – option 2
- Select My Account – option 6
- Select PUK – option 3
- Select PUK for Self – option 1
- Please enter your PIN
- Please enter your Date of Birth
You will receive an SMS bearing your PUK code.
- Dial *160#
- Select My Account – option 2
- Select My Account – option 6
- Select PUK – option 3
- Select PUK for others – option 2
- Please enter the number you want PUK for
- Please enter your PIN
- Please enter your Date of Birth
You will receive an SMS bearing your PUK code.