Buy a new SIM card today for 100LRD and get an amazing welcome from Lonestar Cell MTN after completing the SIM registration process. You also get to manage your sim all by yourself using our self-sim services.
Buying a new SIM: Welcome to the Y’ello family
Benefits of New SIM on MTN:
Benefits of New SIM on MTN:
Self-Sim Services:
1. Y’ello valued customer, you can now perform a self SIM Swap and a self PUK reset. Wondering how you can access these services? All you need to do is to activate a one-time 4- 6 digits secret PIN prior to the loss of your SIM card or the blocking of your PUK. This Secret PIN when activated can be used for both Self SIM swap and Self PUK reset.
2.The secret PIN is the key that gives you access to our self SIM services. You can have it changed if you desire to, or you can have it reset if the PIN can’t be remembered. This is why a customer is required to enter an alternate number when setting up their secret PIN.
To perform self SIM swap, a customer must have the following:
1. A blank Lonestar Cell MTN SIM Card.
2. You should know your secret PIN (have it activated before your SIM gets missing or blocked).
3. Remember your date of birth as per how it was registered in our database.
4. Know your old PUK (You can obtain via the self-service channel or through our digital platforms – 0888500000 Whatsapp, 0881500000 Ayoba
Benefits of New SIM on MTN:
Benefits of New SIM on MTN:
Dial *160# to get started.
Tariffs
1. Lonestar to Lonestar Calls: $0.25/min (300 % Bonus on Physical voucher, 400 % Bonus on Mobile Money)
2.SMS to Lonestar: $0.025/message (300 % Bonus on Physical voucher, 400 % Bonus on Mobile Money)
3.Data: $0.05/MB (300 % Bonus on Physical voucher, 400 % Bonus on Mobile Money)
Subscribers will enjoy the benefit of the refill bonus every time they recharge for their first 3 months on the network.
Got a question ?
How to enjoy the New SIM benefits
- Buy a new SIM card and register the SIM at any of our POS or register agent.
- Recharge any amount using airtime or mobile money to get the bonus.
How to activate the Offer
- The customer must register their sim card after purchase and do a refill to activate the bonus. SIM registration is not needed on subsequent refill. Every refill the customer does gives him the free Bonus for the first 3 months of onboarding him on the network.
Steps for physical voucher
- Dial *125*Cardno# and okay
- Customer receives confirmation notification.
- Customer gets 300% bonus
How to check balance
- Customers can check their balance using the Standard check balance menu
Steps:
- Dial *124# and ok
- The customer current balance is displayed in real time
How to activate this offer via Mobile Money
- Dial *156# and okay
- Select buy airtime and confirm
- Customer gets 400% bonus
How to activate secret PIN
- Dial *160#
- Select My Account – option 2
- Select My Account – option 6
- Select SIM swap security – option 1
- Select SIM Activate PIN – option 1
- Enter any 4 – 6 digit PIN
- Confirm PIN
- Enter a valid Lonestar Cell MTN number
- Confirm Number.
- You will receive an SMS bearing your secret PIN and urging you to keep it private!
How to perform Self SIM Swap
- Dial *160#
- Select My Account – option 2
- Select My Account – option 6
- Select PUK – option 3
- Select SIM Retrieval – option 2
- Enter the number you want to swap
- Please enter your PIN
- Please enter your DOB
- Please enter your Old PUK code
- Please enter your LCC card number
How to get PUK for Self
- Dial *160#
- Select My Account – option 2
- Select My Account – option 6
- Select PUK – option 3
- Select PUK for Self – option 1
- Please enter your PIN
- Please enter your Date of Birth
- You will receive an SMS bearing your PUK code.
How to get PUK for others
- Dial *160#
- Select My Account – option 2
- Select My Account – option 6
- Select PUK – option 3
- Select PUK for others – option 2
- Please enter the number you want PUK for
- Please enter your PIN
- Please enter your Date of Birth
You will receive an SMS bearing your PUK code.